Pharmacy Technician Patient Advocate Specialist III Job at Cone Health, Greensboro, NC

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  • Cone Health
  • Greensboro, NC

Job Description

Overview:

The Pharmacy Technician Patient Advocate Specialist III assists patients and providers in completing benefits investigations, enrolling patients in manufacturer assistance programs. Working under limited supervision, they specialize in a clinical service to ensure patient medication access.


Responsibilities:

Performs benefits investigations for specialized clinical service area.
Obtains insurance prior authorizations and pre-certifications.
Coordinates with manufacturer assistance programs for under/uninsured patients.
Acts as a liaison between the patient, clinic and/or infusion center, pharmacy, third party payor, and/or drug manufacturer.
Works collaboratively with clinical pharmacists and care team.
Delivers quality customer service to every patient.
Performs other duties as assigned.

Qualifications:

EDUCATION:
Required: High School Diploma or equivalent

EXPERIENCE:
Required: 5 years

LICENSURE/CERTIFICATION/REGISTRY/LISTING:
Required: Certified Pharmacy Technician and must complete an 'advanced pharmacy technician certification' within 12 months of starting the role.

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