Remote Client Services Agent Job at Newport Associates, Springfield, IL

cWN3SlNKWk1WR3haeGEwQzdEZzRQWnlycGc9PQ==
  • Newport Associates
  • Springfield, IL

Job Description

Are you passionate about creating unforgettable travel experiences? Do you have a knack for superior customer service? If so, we have the perfect opportunity for you! Our company, with over 70 years of dedicated service to clients worldwide, is seeking enthusiastic individuals to join our team as Travel Professionals. No prior experience is necessary; we provide comprehensive training to set you on the path to success.

Location: Remote (Work from Home)

Job Type: Full-time or Part-time

Core Responsibilities:

  1. Concierge-Level Service: Be the primary point of contact for our travelers, offering high-touch premium concierge-level service from the inception to the completion of their journeys.

  2. Responsive Communication: Respond promptly to telephone, email inquiries, and online travel submissions, ensuring excellent communication and customer satisfaction.

  3. Booking Expertise: Research and book a wide range of travel packages, including airfare, hotels, tours, cruises, car rentals, and event tickets, utilizing top suppliers such as Expedia, Universal Studios, Princess Cruises, Avis, Delta, and more.

  4. Technology Mastery: Become proficient in using multiple web-based booking engines and travel resources to enhance your efficiency and effectiveness.

  5. Pricing and Payment: Handle pricing and cost calculations for changes or additional trip fees. Provide e-tickets and facilitate credit card payments over the phone.

Qualifications:

  • No Experience Necessary: We provide comprehensive training to equip you with the skills needed for success.

  • Customer Service Excellence: Exceptional customer service abilities with a commitment to delivering memorable experiences.

  • Communication Skills: Superior written and verbal communication skills to interact with clients effectively and partners.

  • Organizational Skills: Strong organizational abilities with the capability to prioritize and multitask in a dynamic environment.

Benefits:

  • Flexible Schedule: Enjoy the freedom of a flexible work schedule, allowing you to balance work and personal commitments.

  • Agent Certification: Gain valuable industry knowledge and official certification as a travel professional.

  • Employee Discounts: Access exclusive discounts on travel services, ensuring you experience the joy of travel firsthand.

Embark on a rewarding career with us, where your passion for travel meets unparalleled training and support. Apply today and become part of a legacy that has been crafting extraordinary journeys for over seven decades.

Apply Now - Your Adventure Awaits!

Requirements

Must be at least 18 years of age and reside in the U.S, Mexico or Austrailia. 

Laptop and or smart phone and Wifi is required.

Benefits

Ongoing Training

Flexible Schedule

Certifications included

Work Remote

Job Tags

Full time, Part time, Work from home, Worldwide, Flexible hours,

Similar Jobs

Ryder System

Class C hourly driver Job at Ryder System

Position Description Immediate opening for a SOLO Non CDL Truck Driver and we want the right Trucker to join us in Sarasota FL For more Details Call William or Text "Sarasota" to (***) ***-**** You might be wondering what your paycheck will look like. $940 or more per week... 

Wayne-Sanderson Farms

Workday Time Keeping Analyst Job at Wayne-Sanderson Farms

Job Summary The Workday Time Keeping Analyst is responsible for managing and maintaining Wayne Sanderson Farms time tracking ecosystem. The role ensures accurate tracking of employee work hours, compliance with labor laws, collective bargaining agreements, company policies... 

Envision Staffing Solutions

Enrolled Agent Job at Envision Staffing Solutions

 ...firm located in Boca Raton, FL. They have 3 offices and 16 employees. They are seeking a highly motivated and detail-oriented Enrolled Agent (EA) to join our dynamic public accounting firm. The ideal candidate will be responsible for managing tax preparation and planning... 

Diverse Lynx

Node JS Developer Job at Diverse Lynx

 ...Role: Node JS Developer Location: Des Moines, Iowa- ( Day 1 onsite) Job Type: Full Time Experience: 6-8 Year Note: Visa Sponsorship not available Job Description: Node JS WS stack like Lambdas mazon Glue C# Dotnet (nice... 

AmTrust Financial Services, Inc.

Claims Adjuster Associate - South Jordan Location Job at AmTrust Financial Services, Inc.

 ...in their claims careers. Whether you want to continue moving through the adjusting field or move into leadership, we are...  ...Benefits ~20 Paid Holidays and 18 days of PTO ~ Monday through Friday work schedule no nights or weekends required. ~ Medical,...