Job Description

Sales Associate Position

Ashton Woods is more than just a home builder. From the sale of our first home in 1989 to recently being named Builder of the Year by Builder Magazine, our focus has always been on blazing new trails and pushing the boundaries of what is possible in homebuilding. Ashton Woods, the #1 private home builder in the United States, markets its homes through its two award-winning brands, Ashton Woods and Starlight Homes. The Ashton Woods brand is known for designing thoughtfully curated, inspired homes for people who love design. The Starlight Homes brand builds homes specifically for the first-time homebuyer, offering affordable homes with well-executed designs and quality finishes for buyers looking to make the dream of home ownership a reality. The companys commitment to innovation and continually evolving to meet the needs of the market is a key reason we are one of the most celebrated homebuilders in the nation, winning hundreds of national and local industry awards in product and community design, architecture, merchandising, sales, marketing, and customer service. We believe that what we accomplish together is greater than what we deliver individually. Our team members have inspired the shared values we embrace in all decisions and actions: Unwavering Integrity, Trail Blazing, Bold Action, Collective Compassion, and Unconditional Respect.

Headquartered in Atlanta, Georgia, Ashton Woods sells new homes in Atlanta, Austin, Charleston, Dallas, Houston, Myrtle Beach, Nashville, Orlando, Phoenix, Raleigh, San Antonio, and Tampa.

Responsibilities

• Achieve and exceed company established sales goals.
• Must completely understand and effectively communicate all product offerings, building process, financing plans, and mortgage process to help guide prospects/buyers.
• Prepare various reports accurately and completely including competition reports for all the companys competitors in their division, Sales, and Traffic reports for the communities.
• Understand what the competition is doing and be able to compare it with AWH.
• Must stay up to date on all community information (i.e., schools, utilities, tax information, shopping, local employment centers, and recreation areas) and any other information requested by AWH customers.
• Staying current with continuing education through seminars and training.
• Must understand all AWH sales agreements and addendum, complete them accurately and deliver in a timely manner.
• Maintain a good line of communication with all potential homebuyers, employees, and vendors.
• Track and follow each homebuyer and service their needs throughout the sales process, with customer-oriented service as set forth in AWH training.
• Staff site sales office and model homes during designated company hours as needed.
• Ensure the sales office and model homes are neat, clean, and well-lit at all times. Walk sales office and model homes regularly and prepare a written punch list on a weekly basis for the builder in order to maintain the model in 100% condition.
• Ensure that all collateral and supplies are well stocked and consistent with company specifications.
• Place and monitor all on-site signage as needed (i.e., home site signs, inventory signs, open house signs, etc.).
• Maintain and understand the Lead Management System and ensure it is accurate and up to date.
• Develop, practice, and deliver a strong sales presentation to prospective buyers consistent with company training.
• Completion of registration cards for all prospects.
• Evaluation of all traffic for quality.
• Conduct weekly scheduled builder meetings with written meeting minutes.
• Complete all company paperwork in a timely and accurate manner.
• Collect all required monies from home buyers.
• Maintain a good line of communication with Project Managers).
• Communicate the entire process to all customers with weekly updates during the construction of their home.
• Provide prompt attention to any customer concern by involving the appropriate parties.
• Maintain constant communication with the closing coordinator. To expedite all processes and ensure a swift closing process.
• Communication and weekly visits with realtors in order to generate referral sales through excellent customer relations. Self and Company promoting by attending various Realtor and HBA functions.
• Communication with buyers lenders during the process.
• Maintain a customer satisfaction rating of 90% or above.
• Maintain an acceptable cancellation rate.
• Follow each buyer until they reach a home buying decision and prepare a lost sales report on the buyers who did not buy from Ashton Woods.
• Attend all sales meetings and company functions.

Qualifications

• Four (4) year degree preferred in Sales or Marketing from an accredited college or university.
• High School graduation or equivalency required.
• May be required to be licensed with the state licensing authority.
• Valid drivers license and insurance required for business travel by automobile.
• 3-5 years of residential home Sales experience.
• Home Building industry experience required.

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