Job Description

Security Officer (AM Shift)

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

About the location:

We invite you to start your career at the Four Seasons Private Residences at 706 Mission Street. We are searching for individuals with the right skills, the right attitude, a passion to provide intuitive service, and those who thrive in a team player environment.

We offer excellent benefits including:

• Position hourly rate is $30.15
• Medical, dental, & vision
• 401K Retirement plan with matching
• New Parental Leave
• Paid holidays, vacation, and sick pay
• Lunch Stipend
• Complimentary accommodations at Four Seasons Hotels & Resorts worldwide

The Role - Overview

We are actively searching for an experienced and energetic individual to become the Security Officer of Four Seasons Private Residences at 706 Mission Street!

The Security Officer is part of a team responsible for the security and safety measures throughout the property. The Security Department promotes and maintains every aspect of the property’s physical security and safety for Guests, Residents, Employees, Assets, and Reputation 24-hours a day.

Essential Functions

• Respond to Resident support needs with the highest level of timeliness, hospitality, and professionalism.
• Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures.
• Patrol building noting and correcting safety, security, and fire hazards.
• Respond with urgency to all emergency conditions and events such as medical assistance / injuries, fires, power failures, floods, leaks, etc.
• Implement all policies and procedures regarding security and safety.
• Project an image of friendliness, professionalism, and willingness to provide personalized services.
• Write comprehensive incident reports and conduct thorough investigations with discretion.
• Contain and transport items potentially contaminated in accordance with Blood Borne Pathogen program and training.
• Provide services addressing residential unit electronic lock problems/reprogramming and basic maintenance.
• Share duties in Security Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control.
• Completing the daily log and the shift checklist.
• Complete related duties and special projects as assigned.
• Demonstrate professional communication when utilizing all two-way radios and company issued mobile cell devices.
• Flexible and able to work any shift, 7 days a week.
• Work harmoniously and professionally with co-workers and supervisors.
• Assists Resident Service Attendants/Doorman with responsibilities in their absence.
• Receiving, processing, and delivery of packages/parcels for residents.
• Comply with Four Seasons’ Work Rules and Standards of Conduct.

Qualifications & Experience

• Troubleshooting and problem-solving skills.
• Strong verbal and written communication skills.
• Strong customer satisfaction/people skills.
• Ability to multi-task in a high volume and demanding environment.
• Fluent in English, reading and writing.
• At least 1 year of Security experience required, preferably in the Hospitality field.
• At least 1 year of Customer Service experience is preferred.
• Ability to utilize computer equipment and use email; experience with MS Office, Access Control systems, CCTV Systems, etc. is preferred.
• Must be able to work with minimal supervision.
• Well-groomed professional appearance and demeanor.
• Must be flexible with schedule; able to work weekdays, weekends, holidays, overtime, evenings, and overnight on occasion.
• Serve as a role model for others by demonstrating appropriate business conduct and ethical principles.

If you are interested in applying for this position, please click on the APPLY button, attach your resume and cover letter in Word and/or PDF format.

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Job Tags

Hourly pay, Holiday work, Worldwide, Flexible hours, Shift work, Night shift, Weekend work, Afternoon shift, Weekday work,

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