Senior Product Manager, Consumer Experience - Samsung TV Plus Job at Samsung Electronics America, Los Angeles, CA

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  • Samsung Electronics America
  • Los Angeles, CA

Job Description

Position Summary:

As a Senior Product Manager for Consumer Experience at Samsung TV Plus, you will drive the strategic product vision and execution for the service. This role will define product development for critical consumer-facing features that directly impact viewer engagement and satisfaction. The ideal candidate combines technical experience with strategic thinking, analytics experience, and cross-functional leadership to deliver innovative solutions that enhance the consumer experience and outcomes that advance the business objectives.

About Samsung TV Plus:

Samsung TV Plus is a growing destination for Free Ad-Supported Streaming Television (FAST) and Ad-Supported Video on Demand (AVOD) experiences. Launched in 2018, Samsung TV Plus offers a diverse range of live channels and on-demand content, providing an engaging viewing experience for users across 2016-2024 model Samsung Smart TVs and recent Galaxy mobile devices. It continues to expand its offerings and user base, solidifying its place as a leader in the streaming space.

Key Responsibilities:

  • Drive the end-to-end consumer product lifecycle, from ideation to launch, ensuring continuous optimization and growth.
  • Develop and execute a data-driven product vision, strategy, and roadmap, aligning with business objectives, market trends, and user needs.
  • Leverage analytics, user behavior data, and competitive intelligence to identify key opportunities and shape product direction, demonstrating data fluency and the ability to conduct independent analysis.
  • Design, implement, and analyze experiments to validate hypotheses and optimize product performance.
  • Define, track, and analyze KPIs and OKRs to measure product success and inform strategic decisions.
  • Translate complex business challenges into clear, data-backed product requirements while balancing technical feasibility and business impact.
  • Foster strong cross-functional collaboration with data science, engineering, design, marketing, and business teams to drive seamless execution.
  • Effectively communicate product strategy, insights, and data-driven guidance to senior leadership, influencing key business decisions.
  • Lead backlog prioritization and agile product development processes, ensuring that data insights drive prioritization and execution.
  • Conduct deep post-launch impact analysis to optimize future iterations.
  • Stay ahead of industry trends, evolving consumer behaviors, and advancements in data analytics to maintain a competitive edge.

QUALIFICATIONS

  • 7+ years of Product Management experience, with a strong focus on consumer-facing streaming services.
  • Proven track record of leveraging data analytics to drive product decisions and business growth at scale.
  • Expertise in A/B testing methodologies, data visualization tools, and statistical analysis.
  • Exceptional analytical skills, with the ability to interpret complex datasets, identify trends, and drive strategic decisions.
  • Deep knowledge of the streaming industry, including market trends, competitive landscape, and user engagement strategies.
  • Strong strategic thinking and problem-solving abilities, with a passion for building innovative, consumer-centric products.
  • Excellent stakeholder management, communication, and presentation skills, with the ability to influence cross-functional teams and executive leadership.
  • Self-motivated, proactive, and adaptable ambiguous environments.
  • MBA or Master’s degree is a plus.

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