Job Description

PMB Services, Inc. is looking for a full-time Title and Registration Clerk who is passionate about helping others and providing superior customer service with effective communication, listening and admin skills. You will play a pivotal role in our operations, ensuring the smooth and efficient processing of trailer titles and registrations. This in-office position offers an opportunity to thrive in a dynamic setting while contributing to our mission of excellence in client service.

PMB is a locally owned and operated family business established in 1984. With over 40 years in business, we are committed to providing a great workplace environment for our employees with thorough, hands-on training and support.

You will be joining a dedicated team that is committed to building relationships with our customers and solving problems. We value your input and contribution to the team. Candidates who enjoy building relationships, providing best-in-class customer service, and solving problems will be successful at PMB.

This role is responsible for processing and managing all paperwork related to trailer leases and ownership transfers, including titles and registrations. It ensures the accurate submission of documentation to the Department of Motor Vehicles (DMV) across multiple states while adhering to state regulations.

PMB offers competitive pay and benefits. Must have excellent computer, email, and phone skills.

• Paid Time Off, Paid Vacation, and Paid Holidays after 90 days

• Major Medical, Dental, Vision

• 401(k) Retirement Savings Plan with up to a 3% Company Match

• Job Type: Full-time, 40 hours per week

• Pay: Competitive Hourly Pay based on Skills and Experience.

• Background check will be conducted, and drug test required.

• Pre-employment skills testing will be conducted.

Key Job Functions :

• Processing Trailer Title and Registrations:

Handling all title and registration paperwork for new trailer sales and rentals, including preparing tax documents and transfer documents.

• Verifying information:

Checking customer details, and vehicle information for accuracy on title applications.

• Document preparation:

Completing all necessary forms for title transfers, registration, and license plate assignments.

• DMV submission:

Submitting completed title and registration documents electronically or by mail to the appropriate state agency.

• Payment processing:

Processing fees associated with title transfers and registrations, ensuring proper payment recording.

• Customer service:

Answering customer questions regarding title and registration processes, providing clear explanations and resolving any issues.

• Compliance management:

Staying updated on state regulations regarding vehicle titling and registration requirements.

Required Skills :

• Attention to detail:

Essential for accurately processing sensitive information and ensuring compliance with regulations.

• Strong organizational skills:

Ability to manage a volume of documentation in a structured filing system, both hard copy and electronic.

• Excellent communication skills:

Clear and concise communication with customers and internal departments to address inquiries and explain procedures.

• Basic math skills:

To accurately calculate fees and verify payment amounts

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